Return & Exchange
Returns & Exchanges
We want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of the delivery date.
To be eligible for a return, items must be:
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Unworn and unwashed
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In original condition
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With all original tags and packaging included
Returns that show signs of wear, damage, or use will not be accepted.
Exchanges
Need a different size? No problem.
We offer exchanges within 14 days of delivery, based on product availability.
To request an exchange, please email us with:
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Your order number
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The item you want to exchange
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The size or item you’d like instead
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
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Sale or discounted items
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Limited edition drops (if applicable)
How to Start a Return or Exchange
To begin the process, contact us at:
support@starstruckdreams.com
Please include your order number and reason for the return or exchange.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Refunds
Once we receive and inspect your return, we will notify you of approval.
Approved refunds will be issued back to your original payment method within 5–10 business days, depending on your bank or provider.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery so we can make it right.